Privacy Policy - BURUDISHA

1. Introduction

Welcome to BURUDISHA. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our platform and tell you about your privacy rights and how the law protects you.

2. Information We Collect

We may collect, use, store, and transfer different kinds of personal data about you:

Identity Data

First name and last name
Username or similar identifier
Date of birth
Gender

Contact Data

Email address
Telephone numbers
Physical address

Financial Data

Payment card details (processed securely through our payment providers)
Transaction history

Technical Data

IP address
Browser type and version
Device information
Location data
Time zone setting

Usage Data

Information about how you use our platform
Content you view, upload, or interact with
Search history
Preferences and settings

Marketing and Communications Data

Your preferences for receiving marketing communications
Your communication preferences

3. How We Use Your Information

We use your personal data for the following purposes:

To register you as a new user and manage your account
To process and deliver your orders through our SOKO marketplace
To manage payments, fees, and charges
To provide personalized content recommendations
To communicate with you about updates, events, and promotional offers
To improve our platform and develop new features
To ensure platform security and prevent fraud
To comply with legal obligations
To enable artist profiles and content distribution
To process playlist creation and music streaming

4. Legal Basis for Processing

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Performance of Contract: Where we need to perform the contract we are about to enter into or have entered into with you
Legitimate Interest: Where it is necessary for our legitimate interests and your interests and fundamental rights do not override those interests
Legal Obligation: Where we need to comply with a legal obligation
Consent: Where you have given us explicit consent to process your personal data for a specific purpose

5. Data Sharing and Disclosure

We may share your personal data with:

Service Providers

Payment processing services
Cloud storage providers
Email delivery services
Analytics providers
Content delivery networks

Artists and Content Creators

When you interact with artist content or make purchases, relevant information may be shared with the artists to fulfill services and track engagement.

Legal Requirements

We may disclose your information where required by law or to protect our rights, property, or safety, or that of others.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

6. Data Security

We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under data protection laws, you have the following rights:

Right to Access: Request access to your personal data
Right to Correction: Request correction of inaccurate personal data
Right to Erasure: Request deletion of your personal data
Right to Object: Object to processing of your personal data
Right to Restrict Processing: Request restriction of processing your personal data
Right to Data Portability: Request transfer of your personal data
Right to Withdraw Consent: Withdraw consent at any time where we rely on consent

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our platform and hold certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier.

Types of Cookies We Use

Essential Cookies: Required for the platform to function properly
Analytics Cookies: Help us understand how visitors interact with our platform
Functionality Cookies: Remember your preferences and settings
Marketing Cookies: Track your browsing activity to deliver relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our platform.

10. Third-Party Links

Our platform may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

11. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal data from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. International Data Transfers

Your information may be transferred to and maintained on computers located outside of Kenya where data protection laws may differ. By using our platform, you consent to the transfer of information to Kenya and/or other countries.

13. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

14. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@burudisha.com
Through our contact page on the platform
Phone: +254 XXX XXX XXX

15. Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO at dpo@burudisha.com.

Last Updated: February 13, 2026